0001564590-22-036764 | 10-Q | XBRL Viewer

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Net Income (Loss) Per Share - Additional Information (Detail) - shares shares in Thousands	9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021
Equity Option \| Class B
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Anti-dilutive shares	3,572	3,531
Restricted Stock \| Class B
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Anti-dilutive shares	1,022	1,042
Restricted Stock Units
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Anti-dilutive shares	581	346

Supplemental Financial Statement Information - Additional Information (Detail) - USD ($)	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Property, Plant and Equipment [Line Items]
Capitalized software development costs	$ 1,000,000.0		$ 1,000,000.0
Depreciation and amortization expense	$ 357,000	$ 278,000	$ 1,000,000.0	$ 965,000
Software and Software Development Costs
Property, Plant and Equipment [Line Items]
Estimated life			3 years

Leases - Schedule of Operating Lease Liabilities (Detail) - USD ($)
$ in Thousands

Sep. 30, 2022

Dec. 31, 2021

Operating Leases Future Minimum Payments Due [Abstract]

Gross future operating lease payments

^[1]

$ 2,030

Less: imputed interest

(77)

Present value of total operating lease liabilities

1,953

Less: current portion of operating lease liabilities

(1,520)

$ (1,794)

Total long-term operating lease liabilities

$ 433

$ 1,466

[1]	For additional information regarding the Company's operating leases, see Note 9, Leases of the Notes to the Condensed Financial Statements.

Net Income (Loss) Per Share - Computation of Net Loss Per Share Basic and Diluted (Detail) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Numerator:
Net income (loss) applicable to common stockholders	$ (1,558)	$ 3,310	$ (4,671)	$ (2,355)
Denominator:
Basic net income (loss) per Class A and Class B share applicable to common stockholders	$ (0.04)	$ 0.07	$ (0.11)	$ (0.05)
Diluted net income (loss) per Class A and Class B share applicable to common stockholders	$ (0.04)	$ 0.07	$ (0.11)	$ (0.05)
Class A
Numerator:
Net income (loss) applicable to common stockholders	$ (167)	$ 345	$ (502)	$ (250)
Diluted net income (loss) applicable to common stockholders	$ (167)	$ 345	$ (502)	$ (250)
Denominator:
Weighted average number of shares outstanding used to calculate basic net income (loss) per share	4,661	4,661	4,661	4,661
Weighted average number of shares outstanding used to calculate diluted net income (loss) per share	4,661	4,661	4,661	4,661
Basic net income (loss) per Class A and Class B share applicable to common stockholders	$ (0.04)	$ 0.07	$ (0.11)	$ (0.05)
Diluted net income (loss) per Class A and Class B share applicable to common stockholders	$ (0.04)	$ 0.07	$ (0.11)	$ (0.05)
Class B
Numerator:
Net income (loss) applicable to common stockholders	$ (1,391)	$ 2,965	$ (4,169)	$ (2,105)
Reallocation of net income (loss) for Class A shares as a result of conversion of Class A to Class B shares	(167)	345	(502)	(250)
Diluted net income (loss) applicable to common stockholders	$ (1,558)	$ 3,310	$ (4,671)	$ (2,355)
Denominator:
Weighted average number of shares outstanding used to calculate basic net income (loss) per share	38,861	39,246	38,735	39,213
Conversion of Class A to Class B common shares outstanding	4,661	4,661	4,661	4,661
Weighted average number of shares outstanding used to calculate diluted net income (loss) per share	43,522	44,385	43,396	43,874
Weighted average stock options and common shares subject to repurchase or cancellation		478
Basic net income (loss) per Class A and Class B share applicable to common stockholders	$ (0.04)	$ 0.07	$ (0.11)	$ (0.05)
Diluted net income (loss) per Class A and Class B share applicable to common stockholders	$ (0.04)	$ 0.07	$ (0.11)	$ (0.05)

Leases - Additional Information (Detail) - USD ($)	1 Months Ended	3 Months Ended		9 Months Ended
Leases - Additional Information (Detail) - USD ($)	Apr. 30, 2019	Jun. 30, 2019	Mar. 31, 2018	Sep. 30, 2022	Apr. 30, 2018
Lessee Lease Description [Line Items]
Lease expiration date				Mar. 31, 2025
Payments for lease termination fee				$ 671,000
Contribution as credit against lease payments				$ 180,000
Contribution from lessor as reimbursement towards leasehold improvements		$ 180,000
Payments towards leasehold improvements			$ 373,000
Letter of credit amount payable					$ 575,000
Line of credit facility increase decrease for period net	$ 100,000
Lease termination month and year				2023-03
Mississauga, Canada
Lessee Lease Description [Line Items]
Lease expiration date				Nov. 30, 2021
Lease commencement period				November 2016
Lease term (in months)				60 months
Wichita, Kansas
Lessee Lease Description [Line Items]
Lease agreement description				The Company commenced a new lease for an office space in Wichita, Kansas in June 2020 which continues for a period of 66 months, which we have determined as our expected lease term, and an option to extend the term for two additional periods of three years each.

Commitments, Contingencies, and Taxes (Tables)

9 Months Ended

Sep. 30, 2022

Commitments Contingencies Taxes And Other [Abstract]

Future Minimum Payments

Future minimum payments are approximately as follows (in thousands):

	Facilities and other operating leases (1)		Other contractual obligations		Total
2022		470		870		1,340
2023		1,160		1,853		3,013
2024		209		196		405
2025		191				191
Total minimum payments	$	2,030	$	2,919	$	4,949
(1) For additional information regarding the Company's operating leases, see Note 9, Leases of the Notes to the Condensed Financial Statements.

Stockholders Equity - Summary of Stock Option Activity (Detail) - $ / shares	9 Months Ended	12 Months Ended
	Sep. 30, 2022	Dec. 31, 2021
Disclosure Of Compensation Related Costs Sharebased Payments [Abstract]
Number of shares, Beginning Balance	3,601
Options granted, Shares	518
Options forfeited, Shares	(126)
Options expired, Shares	(419)
Options exercised, Shares	(2)
Number of shares, Ending Balance	3,572	3,601
Weighted average exercise price, Beginning Balance	$ 3.43
Options granted, Weighted average exercise price	2.29
Options forfeited, Weighted average exercise price	3.14
Options expired, Weighted average exercise price	3.70
Options exercised, Weighted average exercise price	1.66
Weighted average exercise price, Ending Balance	$ 3.24	$ 3.43
Weighted average remaining contractual term, End of the period	6 years 10 months 13 days	6 years 5 months 15 days

Condensed Consolidated Balance Sheets (Parenthetical) - $ / shares	Sep. 30, 2022	Dec. 31, 2021
Common stock, par value	$ 0.01	$ 0.01
Common stock, shares authorized	137,500,000	137,500,000
Class A
Common stock, shares authorized	12,500,000	12,500,000
Common stock, shares issued	4,661,000	4,661,000
Common stock, shares outstanding	4,661,000	4,661,000
Class B
Common stock, shares authorized	125,000,000	125,000,000
Common stock, shares issued	37,740,000	37,391,000
Common stock, shares outstanding	37,740,000	37,391,000
Restricted stock, shares outstanding	1,022,000	965,000

Description of Business and Basis of Presentation (Policies)	9 Months Ended
	Sep. 30, 2022
Accounting Policies [Abstract]
Description of Business	Description of Business Marchex, Inc. (the “Company”) was incorporated in the state of Delaware on January 17, 2003. The Company is a conversational analytics and solutions company that helps businesses connect, drive, measure, and convert callers into customers, and connects the voice of the customer to their business. We deliver data insights and incorporate artificial intelligence (AI)-powered functionality that drives insights and solutions to help companies find, engage and support their customers across voice and text-based communication channels.
Basis of Presentation	Basis of Presentation The accompanying unaudited Condensed Consolidated Financial Statements have been prepared in accordance with accounting principles generally accepted in the United States ("U.S. GAAP") and pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”). Certain information and note disclosures normally included in annual financial statements prepared in accordance with U.S. GAAP have been condensed or omitted pursuant to those rules and regulations, although the Company believes that the disclosures made are adequate to make the information not misleading. The preparation of our unaudited Condensed Consolidated Financial Statements requires management to make estimates and assumptions that affect the amounts of assets and liabilities and disclosures of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reporting period. The Company has used estimates related to several financial statement amounts, including revenues, allowance for doubtful accounts, allowance for advertiser credits, useful lives for property and equipment and intangible assets, valuation of intangible assets, the fair value of stock option awards, the impairment of goodwill, and the valuation allowance for deferred tax assets. The inputs into our judgments and estimates consider the economic implications of COVID-19 on our critical and significant accounting estimates. Actual results could differ from those estimates. Operating results for the three and nine months ended September 30, 2022 are not necessarily indicative of the results that may be expected for the year ending December 31, 2022, or for any other period. The interim financial information is unaudited, and reflects all normal adjustments that are, in our opinion, necessary to provide a fair statement of results for the interim periods presented. The balance sheet at December 31, 2021 has been derived from the audited Consolidated Financial Statements at that date. This report should be read in conjunction with the Consolidated Financial Statements in our 2021 Form 10-K where we include additional information about our policies and the methods and assumptions used in our estimates. Our Company consolidates all entities that we control by ownership of a majority voting interest. All inter-company transactions and balances have been eliminated in consolidation. Assets, liabilities and operations of foreign subsidiaries are recorded based on the functional currency of the entity. For a majority of our foreign operations, the functional currency is the U.S. dollar. Assets and liabilities denominated in other than the functional currency are remeasured each month with the remeasurement gain or loss recorded in other income and expense in the Condensed Consolidated Statements of Operations.
Recent Accounting Pronouncement Not Yet Effective	Recent Accounting Pronouncements Not Yet Effective To date, there have been no recent accounting pronouncements not yet effective that are expected to have a material impact on our Condensed Consolidated Financial Statements.
Revenue Recognition	Revenue Recognition We generate the majority of our revenues from core analytics and solutions services. Customers typically receive the benefit of the Company’s services as they are performed and substantially all the Company’s revenue is recognized over time as the services are performed. Revenue is recognized when a customer obtains control of services in an amount that reflects the consideration the Company expects to receive in exchange for those services. The Company measures revenue based on the consideration specified in the customer arrangement, and revenue is recognized when the performance obligations in the customer arrangement are satisfied. A performance obligation is a promise in a contract to transfer a distinct service or product to the customer. The transaction price of a contract is allocated to each distinct performance obligation and recognized as revenue when or as the customer receives the benefit of the performance obligation. The Company’s call analytics technology platform provides data and insights that can measure the performance of mobile, online and offline advertising for customers and small business resellers. The Company generates revenue from the Company’s call analytics technology platform when advertisers pay the Company a fee for each call/text or call/text related data element they receive from calls or texts or for each phone number tracked based on a pre-negotiated rate. Revenue is recognized as services are provided over time, which is generally measured by the delivery of each call/text or call/text related data element or each phone number tracked. The majority of the Company’s customers are invoiced on a monthly basis following the month of the delivery of services and are required to make payments under standard credit terms. Collection on the related receivables may vary from reported information based upon third-party refinement of the estimated and reported amounts owed that occurs subsequent to period ends. The Company establishes an allowance for advertiser credits, which is included in Other accrued expenses and current liabilities in the balance sheet, using its best estimate of the amount of expected future reductions in advertisers’ payment obligations related to delivered services based on analysis of historical credits. The balance associated with the allowance for advertiser credits in the Company’s Condensed Consolidated Balance Sheet was $157,000 and $212,000 as of December 31, 2021 and September 30, 2022, respectively. Customer payments received in advance of revenue recognition are also contract liabilities and are recorded as deferred revenue. The deferred revenue balance in the Company’s Condensed Consolidated Balance Sheet as of December 31, 2021 and September 30, 2022 was $2.0 million and $940,000, respectively. During the nine months ended September 30, 2022 and 2021, revenue recognized that was included in the contract liabilities balances of the period was $1.1 million and $1.3 million, respectively. During the three months ended September 30, 2022 and 2021, revenue recognized that was included in the contract liabilities balances at the beginning of the period was $436,000 and $176,000, respectively. The majority of the Company’s total revenue is derived from contracts that include consideration that is variable in nature. The variable elements of these contracts primarily include the number of transactions (for example, the number qualified phone calls). For contracts with an effective term greater than one year, the Company applies the standard’s practical expedient that permits the exclusion of disclosure of the value of unsatisfied performance obligations for these contracts as the Company’s right to consideration corresponds directly to the value provided to the customer for services completed to date and all future variable consideration is allocated to wholly unsatisfied performance obligations. A term for purposes of these contracts has been estimated at 24 months. In addition, the Company applies the standard’s optional exemption to disclose information about performance obligations for contracts that have original expected terms of one year or less. For arrangements that include multiple performance obligations, the transaction price from the arrangement is allocated to each respective performance obligation based on its relative standalone selling price and recognized when revenue recognition criteria for each performance obligation are met. The standalone selling price for each performance obligation is established based on the sales price at which the Company would sell a promised good or service separately to a customer or the estimated standalone selling price. The Company’s incremental direct costs of obtaining a contract, which consist primarily of sales commissions, are generally deferred and amortized to sales and marketing expense over the estimated life of the relevant customer relationship of approximately 24 months and are subject to being monitored every period to reflect any significant change in assumptions. In addition, the deferred contract cost asset is assessed for impairment on a periodic basis. The Company’s contract acquisition costs are included in other assets, net in the balance sheet. The Company is applying the standard’s practical expedient permitting expensing of costs to obtain a contract when the expected amortization period is one year or less, which typically results in expensing commissions paid to acquire certain contracts. As of December 31, 2021 and September 30, 2022, the Company had $128,000 and $91,000 of net deferred contract costs, respectively, and the accumulated amortization associated with these costs was $1.2 million and $1.5 million for the periods ended December 31, 2021 and September 30, 2022, respectively.
Stock-Based Compensation	The Company grants stock-based awards, including stock options, restricted stock awards, and restricted stock units. The Company measures stock-based compensation cost at the grant date based on the fair value of the award and recognizes it as expense over the vesting or service period, as applicable, of the stock-based award using the straight-line method. The Company accounts for forfeitures as they occur. The Company uses the Black-Scholes option pricing model to estimate the per share fair value of stock option grants with time-based vesting. The Black-Scholes model relies on a number of key assumptions to calculate estimated fair values. For the three and nine months ended September 30, 2022 and 2021 the expected life of each award granted was determined based on historical experience with similar awards, giving consideration to contractual terms, anticipated exercise patterns, vesting schedules and expirations. Expected volatility is based on historical volatility levels of the Company’s Class B common stock and the expected volatility of companies in similar industries that have similar vesting and contractual terms. The risk-free interest rate is based on the implied yield currently available on U.S. Treasury issues with terms approximately equal to the expected life of the option.

- Definition

Disclosure of accounting policy for award under share-based payment arrangement. Includes, but is not limited to, methodology and assumption used in measuring cost.

+ References + Details

Stockholders Equity - Stock-based Compensation Expense by Operating Expense (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Total stock-based compensation	$ 625	$ 608	$ 2,034	$ 2,007
Service Costs
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Total stock-based compensation	46	3	125	15
Sales and Marketing
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Total stock-based compensation	205	213	596	663
Product Development
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Total stock-based compensation	58	45	216	230
General and Administrative
Employee Service Share-based Compensation, Allocation of Recognized Period Costs [Line Items]
Total stock-based compensation	$ 316	$ 347	$ 1,097	$ 1,099

Segment Reporting and Geographic Information - Additional Information (Detail) - Segment	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Segment Reporting [Abstract]
Number of operating segments	1	1	1	1

Leases

9 Months Ended

Sep. 30, 2022

Leases [Abstract]

Leases

(9) Leases

The Company has an operating lease for office space for its corporate headquarters in Seattle, Washington. It also has operating leases for office space in Mississauga, Canada and Wichita, Kansas. The Company leases its office facilities under operating lease agreements in accordance with ASC 842 and recognizes rent expense on a straight-line basis over the lease term with any lease incentives amortized as a reduction of rent expense over the lease term.

The Company’s lease agreement with respect to office space in Seattle, Washington, as amended, expires on March 31, 2025. The Company has the option to terminate the lease in March 2023, subject to satisfaction of certain conditions, including a payment of a termination fee of approximately $671,000. In addition, as part of the agreement, the lessor paid towards the cost of certain leasehold improvements (“landlord contribution”) of which the Company could use approximately $180,000 of unused landlord contribution as a credit against any payment obligation under the lease. In the second quarter of 2019, the Company requested the $180,000 landlord contribution from the lessor as a reimbursement towards certain leasehold improvements and received those funds in the third quarter of 2019. In the first quarter of 2018, the lessor paid $373,000 towards certain leasehold improvements which the Company accounted for as a lease incentive and is amortizing as a reduction of rent expense over the lease term. Additionally, in April 2018, the lessor refunded the previously provided security deposit and the Company provided a letter of credit to the lessor in the amount of $575,000, which will be reduced by $100,000 annually starting in April 2019. Additionally, in the third quarter of 2020, the Company concluded that exercising its option to terminate this office lease in March 2023 had met the reasonably certain threshold and as such, the Company remeasured its ROU asset and liability associated with this lease as of September 30, 2020 based on the expected termination fee payment of approximately $671,000 and a lease termination date of March 2023. In September 2022, we provided notice to the landlord exercising our option to terminate the lease. We intent to make payment of approximately $671,000 on or before the termination date. We intend to procure alternative office space in the Seattle, Washington area before the termination date. The remaining lease obligation is classified within lease liability, current on our Condensed Consolidated Balance Sheet.

The Company’s lease agreement with respect to office space in Mississauga, Canada commenced in November 2016, with a lease term of 60 months, expiring on November 30, 2021. During the third quarter of 2021, the Company entered into a lease extension to extend the lease on a month-to-month basis upon expiration of the current lease. We have elected to apply the short-term lease exemption.

The Company commenced a new lease for an office space in Wichita, Kansas in June 2020 which continues for a period of 66 months, which we have determined as our expected lease term, and an option to extend the term for two additional periods of three years each. The Company has the option to terminate the lease pursuant to certain terms as specified in the lease without any termination fees if notice is provided.

Lease cost recognized in the Company’s Condensed Consolidated Statements of Operations and other information is summarized as follows (in thousands):

	For the Nine Months Ended			For the Three Months Ended
	September 30, 2022			September 30, 2022
Operating lease cost	$	1,345		$	464
Short-term operating lease cost		181			73
Total operating lease cost	$	1,526		$	537
Other information:
Weighted-average remaining lease term - operating leases	1.4 years
Weighted-average discount rate - operating leases (1)		4.7	%

(1)

The discount rate used to compute the present value of total lease liabilities as of September 30, 2022 was based on the Company's estimated incremental borrowing rate of similar secured borrowings available to the Company as of the commencement date of lease.

As of September 30, 2022, the Company’s operating lease liabilities were as follows (in thousands):

	Total
Gross future operating lease payments	$	2,030
Less: imputed interest		(77	)
Present value of total operating lease liabilities		1,953
Less: current portion of operating lease liabilities		(1,520	)
Total long-term operating lease liabilities	$	433

Condensed Consolidated Statements of Cash Flows - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021
Cash flows from operating activities:
Net loss applicable to common shareholders	$ (4,671)	$ (2,355)
Adjustments to reconcile net loss to net cash used by operating activities:
Amortization and depreciation	2,894	4,816
Allowance for doubtful accounts and advertiser credits	495	196
Stock-based compensation	2,034	2,007
Gain on loan extinguishment		(5,185)
Gain on equity investment		(59)
Deferred income taxes	66	(12)
Change in certain assets and liabilities:
Accounts receivable, net	(911)	(2,418)
Prepaid expenses, other current assets and other assets	(469)	(1,972)
Accounts payable	(47)	1,305
Accrued expenses and other current liabilities	(43)	(2,077)
Deferred revenue and deposits	(1,139)	(64)
Net cash used by operating activities	(1,791)	(5,818)
Investing Activities:
Purchases of property and equipment	(1,996)	(904)
Proceeds from sale of equity investment		400
Net cash used in investing activities	(1,996)	(504)
Financing Activities:
Proceeds from exercises of stock options, issuance and vesting of restricted stock and employee stock purchase plan, net	30	252
Net cash provided by financing activities	30	252
Net decrease in cash and cash equivalents	(3,757)	(6,070)
Cash and cash equivalents at beginning of period	27,086	33,851
Cash and cash equivalents at end of period	23,329	27,781
Supplemental disclosures of cash inflows within operating activities:
Foreign government paycheck assistance and rent subsidies	10	433
Settlement of a contract matter		2,500
Supplemental disclosure of cash flow and non-cash information:
Cash paid for operating leases	1,481	1,572
Cash paid for income taxes	38	20
Acquisition of property and equipment included in accounts payable and accrued liabilities	$ 63
CARES Act loan extinguishment (financing activities)		$ 5,119

Supplemental Financial Statement Information

9 Months Ended

Sep. 30, 2022

Organization Consolidation And Presentation Of Financial Statements [Abstract]

Supplemental Financial Statement Information

(8) Supplemental Financial Statement Information

Property and Equipment

Property and equipment consisted of the following (in thousands):

	December 31,			September 30,
	2021			2022
Computer and other related equipment	$	13,373		$	14,624
Purchased and internally developed software		2,483			3,090
Furniture and fixtures		1,271			1,271
Leasehold improvements		1,732			1,732
Construction in progress		769			968
	$	19,628		$	21,685
Less: Accumulated depreciation and amortization		(16,811	)		(17,846	)
Property and equipment, net	$	2,817		$	3,839

We capitalize certain software development costs incurred in connection with developing or obtaining computer software for internal use when both the preliminary project stage is completed and it is probable that the software will be used as intended. Capitalized software costs include (i) external direct costs of materials and services utilized in developing computer software, (ii) compensation and related benefits for employees who are directly associated with the software projects. Capitalized software costs are amortized on a straight-line basis when placed into service over the estimated useful life of the software, generally averaging three years. We capitalized software development costs of $1.0 million for the nine months ended September 30, 2022.

Depreciation and amortization expense related to property and equipment was approximately $965,000 and $1.0 million for the nine months ended September 30, 2021 and 2022, respectively. Depreciation and amortization expense related to property and equipment was approximately $278,000 and $357,000 for the three months ended September 30, 2021 and 2022, respectively.

Interest Income and Other, Net

Interest income and other, net consisted of the following (in thousands):

	For the Nine Months Ended						For the Three Months Ended
	2021			2022			2021			2022
Interest Income	$	8		$	42		$	7		$	30
Interest Expense & Foreign Currency		(45	)		-			(14	)		8
Other		2,490			(9	)		(14	)		(1	)
Total	$	2,453		$	33		$	(21	)	$	37

Supplemental Financial Statement Information (Tables)

9 Months Ended

Sep. 30, 2022

Organization Consolidation And Presentation Of Financial Statements [Abstract]

Property and Equipment

Property and equipment consisted of the following (in thousands):

	December 31,			September 30,
	2021			2022
Computer and other related equipment	$	13,373		$	14,624
Purchased and internally developed software		2,483			3,090
Furniture and fixtures		1,271			1,271
Leasehold improvements		1,732			1,732
Construction in progress		769			968
	$	19,628		$	21,685
Less: Accumulated depreciation and amortization		(16,811	)		(17,846	)
Property and equipment, net	$	2,817		$	3,839

Summary of Interest Income and Other, Net

Interest income and other, net consisted of the following (in thousands):

	For the Nine Months Ended						For the Three Months Ended
	2021			2022			2021			2022
Interest Income	$	8		$	42		$	7		$	30
Interest Expense & Foreign Currency		(45	)		-			(14	)		8
Other		2,490			(9	)		(14	)		(1	)
Total	$	2,453		$	33		$	(21	)	$	37

Revenue Recognition - Additional Information (Detail) - USD ($)	3 Months Ended		9 Months Ended		12 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021	Dec. 31, 2021
Disaggregation Of Revenue [Line Items]
Allowance for advertiser credits	$ 212,000		$ 212,000		$ 157,000
Deferred revenue	940,000		940,000		2,000,000.0
Revenue recognized	436,000	$ 176,000	$ 1.1	$ 1.3
Revenue, Practical expedient description terms			The majority of the Company’s total revenue is derived from contracts that include consideration that is variable in nature. The variable elements of these contracts primarily include the number of transactions (for example, the number qualified phone calls). For contracts with an effective term greater than one year, the Company applies the standard’s practical expedient that permits the exclusion of disclosure of the value of unsatisfied performance obligations for these contracts as the Company’s right to consideration corresponds directly to the value provided to the customer for services completed to date and all future variable consideration is allocated to wholly unsatisfied performance obligations. A term for purposes of these contracts has been estimated at 24 months. In addition, the Company applies the standard’s optional exemption to disclose information about performance obligations for contracts that have original expected terms of one year or less.
Customer Relationships
Disaggregation Of Revenue [Line Items]
Estimated life			24 months
Customer Contracts
Disaggregation Of Revenue [Line Items]
Deferred contract costs, net	$ 91,000		$ 91,000		128,000
Amortization associated with deferred contract costs			$ 1,500,000		$ 1,200,000
Maximum \| Customer Contracts
Disaggregation Of Revenue [Line Items]
Threshold amortization period when company obtains a contact			1 year

Leases - Schedule of Lease Cost Recognized in Consolidated Statement of Operations and Other Information (Detail)
$ in Thousands

3 Months Ended

9 Months Ended

Sep. 30, 2022

USD ($)

Sep. 30, 2022

USD ($)

Lease Cost [Abstract]

Operating lease cost

$ 464

$ 1,345

Short-term operating lease cost

181

Total operating lease cost

$ 537

$ 1,526

Other information:

Weighted-average remaining lease term - operating leases

1 year 4 months 24 days

Weighted-average discount rate - operating leases

4.70%

^[1]

4.70%

^[1]

[1]	The discount rate used to compute the present value of total lease liabilities as of September 30, 2022 was based on the Company's estimated incremental borrowing rate of similar secured borrowings available to the Company as of the commencement date of lease.

Commitments, Contingencies, and Taxes - Additional Information (Detail)	Sep. 30, 2022	Dec. 31, 2021
Commitments Contingencies Taxes And Other [Abstract]
Percentage of valuation allowance	100.00%	100.00%

Identifiable Intangible Assets from Acquisitions - Summary of Identifiable Intangible Assets from Acquisitions (Detail) - USD ($) $ in Thousands	Sep. 30, 2022	Dec. 31, 2021
Acquired Finite Lived Intangible Assets [Line Items]
Gross Carrying Amount	$ 26,530	$ 26,530
Accumulated Amortization	(18,450)	(16,857)
Impairment	(4,959)	(4,959)
Net Carrying Amount	3,121	4,714
Customer Relationships
Acquired Finite Lived Intangible Assets [Line Items]
Gross Carrying Amount	13,018	13,018
Accumulated Amortization	(7,821)	(6,679)
Impairment	(3,430)	(3,430)
Net Carrying Amount	1,767	2,909
Technologies
Acquired Finite Lived Intangible Assets [Line Items]
Gross Carrying Amount	9,369	9,369
Accumulated Amortization	(7,255)	(6,905)
Impairment	(1,062)	(1,062)
Net Carrying Amount	1,052	1,402
Non-compete Agreements
Acquired Finite Lived Intangible Assets [Line Items]
Gross Carrying Amount	3,409	3,409
Accumulated Amortization	(2,761)	(2,660)
Impairment	(346)	(346)
Net Carrying Amount	302	403
Tradenames
Acquired Finite Lived Intangible Assets [Line Items]
Gross Carrying Amount	734	734
Accumulated Amortization	(613)	(613)
Impairment	$ (121)	$ (121)

Schedule of Outstanding Receivable Balance (Detail)	9 Months Ended	12 Months Ended
Schedule of Outstanding Receivable Balance (Detail)	Sep. 30, 2022	Dec. 31, 2021
Customer Concentration Risk \| Customer A \| Consolidated Revenue
Concentration Risk [Line Items]
Revenues by geographic region	20.00%	11.00%

Supplemental Financial Statement Information - Property and Equipment (Detail) - USD ($) $ in Thousands	Sep. 30, 2022	Dec. 31, 2021
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 21,685	$ 19,628
Less: Accumulated depreciation and amortization	(17,846)	(16,811)
Property and equipment, net	3,839	2,817
Computer and Other Related Equipment
Property, Plant and Equipment [Line Items]
Property and equipment, gross	14,624	13,373
Purchased and Internally Developed Software
Property, Plant and Equipment [Line Items]
Property and equipment, gross	3,090	2,483
Furniture and Fixtures
Property, Plant and Equipment [Line Items]
Property and equipment, gross	1,271	1,271
Leasehold Improvements
Property, Plant and Equipment [Line Items]
Property and equipment, gross	1,732	1,732
Construction in Progress
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 968	$ 769

Stockholders Equity - Summary Restricted Stock Awards and Restricted Stock Units Activity (Detail) - Restricted Stock	9 Months Ended
	Sep. 30, 2022 $ / shares shares
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Unvested Shares, Beginning Balance \| shares	1,518
Granted, Shares \| shares	405
Vested, Shares \| shares	(298)
Forfeited, Shares \| shares	(22)
Unvested Shares, Ending Balance \| shares	1,603
Weighted average grant date fair value, Beginning Balance \| $ / shares	$ 2.80
Granted, Weighted average grant date fair value \| $ / shares	2.32
Vested, Weighted average grant date fair value \| $ / shares	2.39
Forfeited, Weighted average grant date fair value \| $ / shares	3.66
Weighted average grant date fair value, Ending Balance \| $ / shares	$ 2.78

Stockholders' Equity (Tables)

9 Months Ended

Sep. 30, 2022

Disclosure Of Compensation Related Costs Sharebased Payments [Abstract]

Stock-based Compensation Expense Included in Operating Expense

Stock-based compensation expense was included in the following operating expense categories as follows (in thousands):

	Nine Months Ended September 30,				Three Months Ended September 30,
	2021		2022		2021		2022
Service costs	$	15	$	125	$	3	$	46
Sales and marketing		663		596		213		205
Product development		230		216		45		58
General and administrative		1,099		1,097		347		316
Total stock-based compensation	$	2,007	$	2,034	$	608	$	625

Assumptions to Estimate Fair Value for Stock Options at Grant Date

The following weighted average assumptions were used in determining the fair value of time-vested stock option grants for the periods presented:

	Nine Months Ended September 30,		Three Months Ended September 30,
	2021	2022	2021	2022
Expected life (in years)	4.0 - 6.25	4.0 - 6.25	4.0 - 6.25	4.0 - 6.25
Risk-free interest rate	0.64% - 1.16%	2.41% - 4.30%	0.76% - 1.15%	4.18% - 4.30%
Expected volatility	50% - 58%	51% - 63%	50% - 58%	52% - 63%

Summary of Stock Option Activity

Stock option activity during the nine months ended September 30, 2022 is summarized as follows:

	Shares (in thousands)			Weighted average exercise price		Weighted average remaining contractual term (in years)
Balance at December 31, 2021		3,601		$	3.43		6.46
Options granted		518			2.29
Options forfeited		(126	)		3.14
Options expired		(419	)		3.70
Options exercised		(2	)		1.66
Balance at September 30, 2022		3,572		$	3.24		6.87

Summary of Restricted Stock Awards and Restricted Stock Units

Restricted stock awards and restricted stock unit activity during the nine months ended September 30, 2022 is summarized as follows:

	Shares/ Units (in thousands)			Weighted average grant date fair value
Unvested balance at December 31, 2021		1,518		$	2.80
Granted		405			2.32
Vested		(298	)		2.39
Forfeited		(22	)		3.66
Unvested balance at September 30, 2022		1,603		$	2.78

Identifiable Intangible Assets from Acquisitions (Tables)

9 Months Ended

Sep. 30, 2022

Goodwill And Intangible Assets Disclosure [Abstract]

Summary of Identifiable Intangible Assets from Acquisitions

Identifiable intangible assets from acquisitions consisted of the following (in thousands):

	As of December 31, 2021
	Gross Carrying Amount		Accumulated Amortization			Impairment			Net Carrying Amount
Customer relationships	$	13,018	$	(6,679	)	$	(3,430	)	$	2,909
Technologies		9,369		(6,905	)		(1,062	)		1,402
Non-compete agreements		3,409		(2,660	)		(346	)		403
Tradenames		734		(613	)		(121	)	-
Total identifiable intangible assets from acquisition	$	26,530	$	(16,857	)	$	(4,959	)	$	4,714

	As of September 30, 2022
	Gross Carrying Amount		Accumulated Amortization			Impairment			Net Carrying Amount
Customer relationships	$	13,018	$	(7,821	)	$	(3,430	)	$	1,767
Technologies		9,369		(7,255	)		(1,062	)		1,052
Non-compete agreements		3,409		(2,761	)		(346	)		302
Tradenames		734		(613	)		(121	)	-
Total identifiable intangible assets from acquisition	$	26,530	$	(18,450	)	$	(4,959	)	$	3,121

Subsequent Events

9 Months Ended

Sep. 30, 2022

Subsequent Events [Abstract]

Subsequent Events

(13) Subsequent Event

Subsequently to the end of the third quarter of 2022, we made a payment of $1.5 million and entered into an obligation to remit $335,000 in cash or equipment of equivalent value in 2023 at our election related to partial settlement of a contractual matter.

Fair Value of Financial Instruments

9 Months Ended

Sep. 30, 2022

Fair Value Disclosures [Abstract]

Fair Value of Financial Instruments

(5) Fair Value of Financial Instruments

The Company had the following financial instruments as of December 31, 2021 and September 30, 2022: cash and cash equivalents, accounts receivable, and accounts payable and accrued liabilities. The carrying value of these financial instruments approximates their fair value based on the liquidity of these financial instruments and their short-term nature. Further, these financial instruments are considered at Level 1 fair value with observable inputs that reflect quoted prices for identical assets or liabilities in active markets.

The following table provides information about the fair value of our cash and cash equivalents balance as of December 31, 2021 and September 30, 2022 (in thousands):

	December 31,		September 30,
	2021		2022
Level 1 Assets:
Cash	$	10,725	$	11,929
Money market funds		16,361		11,400
Total cash and cash equivalents	$	27,086	$	23,329

- Definition

The entire disclosure for the fair value of financial instruments (as defined), including financial assets and financial liabilities (collectively, as defined), and the measurements of those instruments as well as disclosures related to the fair value of non-financial assets and liabilities. Such disclosures about the financial instruments, assets, and liabilities would include: (1) the fair value of the required items together with their carrying amounts (as appropriate); (2) for items for which it is not practicable to estimate fair value, disclosure would include: (a) information pertinent to estimating fair value (including, carrying amount, effective interest rate, and maturity, and (b) the reasons why it is not practicable to estimate fair value; (3) significant concentrations of credit risk including: (a) information about the activity, region, or economic characteristics identifying a concentration, (b) the maximum amount of loss the entity is exposed to based on the gross fair value of the related item, (c) policy for requiring collateral or other security and information as to accessing such collateral or security, and (d) the nature and brief description of such collateral or security; (4) quantitative information about market risks and how such risks are managed; (5) for items measured on both a recurring and nonrecurring basis information regarding the inputs used to develop the fair value measurement; and (6) for items presented in the financial statement for which fair value measurement is elected: (a) information necessary to understand the reasons for the election, (b) discussion of the effect of fair value changes on earnings, (c) a description of [similar groups] items for which the election is made and the relation thereof to the balance sheet, the aggregate carrying value of items included in the balance sheet that are not eligible for the election; (7) all other required (as defined) and desired information.

+ References + Details

Revenues by Geographic Region (Detail) - Geographic Concentration Risk - Consolidated Revenue	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Segment Reporting Information
Revenues by geographic region	100.00%	100.00%	100.00%	100.00%
United States
Segment Reporting Information
Revenues by geographic region	99.00%	99.00%	99.00%	99.00%
Canada
Segment Reporting Information
Revenues by geographic region	1.00%	1.00%	1.00%	1.00%

Fair Value of Financial Instruments (Tables)

9 Months Ended

Sep. 30, 2022

Fair Value Disclosures [Abstract]

Fair Value of Cash and Cash Equivalents

The following table provides information about the fair value of our cash and cash equivalents balance as of December 31, 2021 and September 30, 2022 (in thousands):

	December 31,		September 30,
	2021		2022
Level 1 Assets:
Cash	$	10,725	$	11,929
Money market funds		16,361		11,400
Total cash and cash equivalents	$	27,086	$	23,329

Net Income (Loss) Per Share (Tables)

9 Months Ended

Sep. 30, 2022

Earnings Per Share [Abstract]

Computation of Net Loss Per Share Basic and Diluted

The following tables present the computation of basic net loss per share applicable to common stockholders for the periods ended (in thousands, except per share amounts):

	Nine Months Ended September 30,
	2021						2022
	Class A			Class B			Class A			Class B
Basic net loss per share:
Numerator:
Net loss applicable to common stockholders	$	(250	)	$	(2,105	)	$	(502	)	$	(4,169	)
Denominator:
Weighted average number of shares outstanding used to calculate basic net loss per share		4,661			39,213			4,661			38,735
Basic net loss per share applicable to common stockholders	$	(0.05	)	$	(0.05	)	$	(0.11	)	$	(0.11	)

	Three Months Ended September 30,
	2021				2022
	Class A		Class B		Class A			Class B
Basic net income (loss) per share:
Numerator:
Net income (loss) applicable to common stockholders	$	345	$	2,965	$	(167	)	$	(1,391	)
Denominator:
Weighted average number of shares outstanding used to calculate basic net income (loss) per share		4,661		39,246		4,661			38,861
Basic net income (loss) per share applicable to common stockholders	$	0.07	$	0.07	$	(0.04	)	$	(0.04	)

The following tables present the computation of diluted net loss per share applicable to common stockholders for the periods ended (in thousands, except per share amounts):

	Nine Months Ended September 30,
	2021						2022
	Class A			Class B			Class A			Class B
Diluted net loss per share:
Numerator:
Net loss applicable to common stockholders	$	(250	)	$	(2,105	)	$	(502	)	$	(4,169	)
Reallocation of net loss for Class A shares as a result of conversion of Class A to Class B shares		—			(250	)		—			(502	)
Diluted net loss applicable to common stockholders	$	(250	)	$	(2,355	)	$	(502	)	$	(4,671	)
Denominator:
Weighted average number of shares outstanding used to calculate basic net loss per share		4,661			39,213			4,661			38,735
Conversion of Class A to Class B common shares outstanding		—			4,661			—			4,661
Weighted average number of shares outstanding used to calculate diluted net loss per share		4,661			43,874			4,661			43,396
Diluted net loss per share applicable to common stockholders	$	(0.05	)	$	(0.05	)	$	(0.11	)	$	(0.11	)

	Three Months Ended September 30,
	2021				2022
	Class A		Class B		Class A			Class B
Diluted net income (loss) per share
Numerator:
Net loss applicable to common stockholders	$	345	$	2,965	$	(167	)	$	(1,391	)
Reallocation of net income (loss) for Class A shares as a result of conversion of Class A to Class B shares		—		345		—			(167	)
Diluted net income (loss) applicable to common stockholders	$	345	$	3,310	$	(167	)	$	(1,558	)
Denominator:
Weighted average number of shares outstanding used to calculate basic net income (loss) per share		4,661		39,246		4,661			38,861
Weighted average stock options and common shares subject to repurchase or cancellation		—		478		—			-
Conversion of Class A to Class B common shares outstanding		—		4,661		—			4,661
Weighted average number of shares outstanding used to calculate diluted net income (loss) per share		4,661		44,385		4,661			43,522
Diluted net income (loss) per share applicable to common stockholders	$	0.07	$	0.07	$	(0.04	)	$	(0.04	)

Subsequent Events - Additional Information (Detail) - Subsequent Event	1 Months Ended
	Nov. 04, 2022 USD ($)
Subsequent Event [Line Items]
Payments made to enter an obligation	$ 1,500,000
Proceeds from cash or equipment of equivalent value as partial settlement	$ 335,000

Support Service Fees - Additional Information (Detail) - Administrative Support Services Agreement - USD ($)	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Support Service Fees [Line Items]
Support service fees	$ 1,800,000	$ 2,200,000	$ 5,400,000	$ 5,100,000
Prepaid Expenses and Other Current Assets
Support Service Fees [Line Items]
Net amount due from purchaser	$ 841,000		$ 841,000

- Definition

For an unclassified balance sheet, amounts due from related parties including affiliates, employees, joint ventures, officers and stockholders, immediate families thereof, and pension funds.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 235
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SX 210.4-08(k)(1))
-URI https://asc.fasb.org/extlink&oid=120395691&loc=d3e23780-122690

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 850
-SubTopic 10
-Section 50
-Paragraph 1
-Subparagraph (d)
-URI https://asc.fasb.org/extlink&oid=6457730&loc=d3e39549-107864

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 470
-SubTopic 10
-Section S99
-Paragraph 1A
-Subparagraph (SX 210.13-01(a)(4)(iv))
-URI https://asc.fasb.org/extlink&oid=126975872&loc=SL124442526-122756

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 470
-SubTopic 10
-Section S99
-Paragraph 1A
-Subparagraph (SX 210.13-01(a)(5))
-URI https://asc.fasb.org/extlink&oid=126975872&loc=SL124442526-122756

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 470
-SubTopic 10
-Section S99
-Paragraph 1B
-Subparagraph (SX 210.13-02(a)(5))
-URI https://asc.fasb.org/extlink&oid=126975872&loc=SL124442552-122756

Reference 6: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 942
-SubTopic 210
-Section S99
-Paragraph 1
-Subparagraph (SX 210.9-03.10(3))
-URI https://asc.fasb.org/extlink&oid=126897435&loc=d3e534808-122878

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 210
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SX 210.5-02(3)(a)(2))
-URI https://asc.fasb.org/extlink&oid=120391452&loc=d3e13212-122682

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 470
-SubTopic 10
-Section S99
-Paragraph 1B
-Subparagraph (SX 210.13-02(a)(4)(iii)(C))
-URI https://asc.fasb.org/extlink&oid=126975872&loc=SL124442552-122756

Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 470
-SubTopic 10
-Section S99
-Paragraph 1B
-Subparagraph (SX 210.13-02(a)(4)(iv))
-URI https://asc.fasb.org/extlink&oid=126975872&loc=SL124442552-122756

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 470
-SubTopic 10
-Section S99
-Paragraph 1A
-Subparagraph (SX 210.13-01(a)(4)(iii)(B))
-URI https://asc.fasb.org/extlink&oid=126975872&loc=SL124442526-122756

Reference 11: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 944
-SubTopic 210
-Section S99
-Paragraph 1
-Subparagraph (SX 210.7-03.3)
-URI https://asc.fasb.org/extlink&oid=126734703&loc=d3e572229-122910

+ Details

Concentrations (Tables)

9 Months Ended

Sep. 30, 2022

Risks And Uncertainties [Abstract]

Schedule of Outstanding Receivable Balance

The Company has one customer that represents more than 10% of consolidated accounts receivable. The outstanding receivable balance for this customer is as follows (in percentages):


	December 31,			September 30,
	2021			2022
Customer A		11	%		20	%

Support Service Fees

9 Months Ended

Sep. 30, 2022

Support Service Fees [Abstract]

Support Service Fees

(12) Support Service Fees

In connection with our October 2020 divestiture, the Company entered into an administrative support services agreement with the related party purchaser pursuant to which the Company will provide services to the related party purchaser for a support service fee. The Company recognized $1.8 million and $2.2 million for the three months ended September 30, 2022 and 2021, respectively, and $5.4 million and $5.1 million for the nine months ended September 30, 2022 and 2021 in support service fees. The support service fees are included in the Company’s Condensed Consolidated Statements of Operations, net of the related expenses, within Service costs, Sales and marketing, Product development, and General and administrative. As of September 30, 2022, the net amount due from the purchaser of $841,000 is included in the Company’s Condensed Consolidated Balance Sheet within Prepaid expenses and other current assets.

Future Minimum Payments (Detail)
$ in Thousands

Sep. 30, 2022

USD ($)

Contractual Obligation Fiscal Year Maturity Schedule [Abstract]

Facilities and other operating leases 2022

$ 470

^[1]

Facilities and other operating leases 2023

1,160

^[1]

Facilities and other operating leases 2024

209

^[1]

Facilities and other operating leases 2025

191

^[1]

Gross future operating lease payments

2,030

^[1]

Other contractual obligations 2022

870

Other contractual obligations 2023

1,853

Other contractual obligations 2024

196

Other contractual obligations 2025

Other contractual obligations, Total minimum payments

2,919

1,340

3,013

405

191

Total minimum payments

$ 4,949

[1]	For additional information regarding the Company's operating leases, see Note 9, Leases of the Notes to the Condensed Financial Statements.

Condensed Consolidated Balance Sheets - USD ($) $ in Thousands	Sep. 30, 2022	Dec. 31, 2021
Current assets:
Cash and cash equivalents	$ 23,329	$ 27,086
Accounts receivable, net	8,437	8,021
Prepaid expenses and other current assets	2,554	2,407
Total current assets	34,320	37,514
Property and equipment, net	3,839	2,817
Right-of-use lease asset	1,119	2,238
Other assets, net	1,009	986
Goodwill	17,558	17,558
Intangible assets from acquisitions, net	3,121	4,714
Total assets	60,966	65,827
Current liabilities:
Accounts payable	1,315	1,363
Accrued benefits and payroll	4,228	3,631
Other accrued expenses and current liabilities	3,480	3,869
Deferred revenue and deposits	878	2,016
Lease liability, current	1,520	1,794
Total current liabilities	11,421	12,673
Deferred tax liabilities	217	186
Lease liability non-current	433	1,466
Total liabilities	12,071	14,325
Commitments and contingencies - See Note 10
Stockholders’ equity:
Additional paid-in capital	356,215	354,155
Accumulated deficit	(307,747)	(303,076)
Total stockholders’ equity	48,895	51,502
Total liabilities and stockholders’ equity	60,966	65,827
Class A
Stockholders’ equity:
Common stock	49	49
Class B
Stockholders’ equity:
Common stock	$ 378	$ 374

Net Income (Loss) Per Share

9 Months Ended

Sep. 30, 2022

Earnings Per Share [Abstract]

Net Income (Loss) Per Share

(7) Net Income (Loss) Per Share

The Company computes net income (loss) per share of Class A and Class B common stock using the two-class method. Under the provisions of the two-class method, basic net income (loss) per share is computed by dividing net income (loss) applicable to common stockholders by the weighted average number of common shares outstanding during the year. Diluted net income (loss) per share is computed by dividing net income (loss) applicable to common stockholders by the weighted average number of common and dilutive common equivalent shares outstanding during the period. The computation of the diluted net income (loss) per share of Class B common stock assumes the conversion of Class A common stock to Class B common stock, while the diluted net income (loss) per share of Class A common stock does not assume the conversion of those shares.

In accordance with the two-class method, the undistributed earnings (losses) for each year are allocated based on the contractual participation rights of the Class A and Class B common shares and the restricted shares as if the earnings for the year had been distributed. Considering the terms of the Company’s charter which provides that, if and when dividends are declared on the Company’s common stock in accordance with Delaware General Corporation Law, equivalent dividends shall be paid with respect to the shares of Class A common stock and Class B common stock and that both classes of common stock have identical dividend rights and would share equally in the Company’s net assets in the event of liquidation, the Company has allocated undistributed earnings (losses) on a proportionate basis.

Instruments granted in unvested share-based payment awards that contain nonforfeitable rights to dividends or dividend equivalents, whether paid or unpaid, are participating securities prior to vesting. As such, the Company’s restricted stock awards are considered participating securities for purposes of calculating earnings per share.

The following tables present the computation of basic net loss per share applicable to common stockholders for the periods ended (in thousands, except per share amounts):

	Nine Months Ended September 30,
	2021						2022
	Class A			Class B			Class A			Class B
Basic net loss per share:
Numerator:
Net loss applicable to common stockholders	$	(250	)	$	(2,105	)	$	(502	)	$	(4,169	)
Denominator:
Weighted average number of shares outstanding used to calculate basic net loss per share		4,661			39,213			4,661			38,735
Basic net loss per share applicable to common stockholders	$	(0.05	)	$	(0.05	)	$	(0.11	)	$	(0.11	)

	Three Months Ended September 30,
	2021				2022
	Class A		Class B		Class A			Class B
Basic net income (loss) per share:
Numerator:
Net income (loss) applicable to common stockholders	$	345	$	2,965	$	(167	)	$	(1,391	)
Denominator:
Weighted average number of shares outstanding used to calculate basic net income (loss) per share		4,661		39,246		4,661			38,861
Basic net income (loss) per share applicable to common stockholders	$	0.07	$	0.07	$	(0.04	)	$	(0.04	)

The following tables present the computation of diluted net loss per share applicable to common stockholders for the periods ended (in thousands, except per share amounts):

	Nine Months Ended September 30,
	2021						2022
	Class A			Class B			Class A			Class B
Diluted net loss per share:
Numerator:
Net loss applicable to common stockholders	$	(250	)	$	(2,105	)	$	(502	)	$	(4,169	)
Reallocation of net loss for Class A shares as a result of conversion of Class A to Class B shares		—			(250	)		—			(502	)
Diluted net loss applicable to common stockholders	$	(250	)	$	(2,355	)	$	(502	)	$	(4,671	)
Denominator:
Weighted average number of shares outstanding used to calculate basic net loss per share		4,661			39,213			4,661			38,735
Conversion of Class A to Class B common shares outstanding		—			4,661			—			4,661
Weighted average number of shares outstanding used to calculate diluted net loss per share		4,661			43,874			4,661			43,396
Diluted net loss per share applicable to common stockholders	$	(0.05	)	$	(0.05	)	$	(0.11	)	$	(0.11	)

	Three Months Ended September 30,
	2021				2022
	Class A		Class B		Class A			Class B
Diluted net income (loss) per share
Numerator:
Net loss applicable to common stockholders	$	345	$	2,965	$	(167	)	$	(1,391	)
Reallocation of net income (loss) for Class A shares as a result of conversion of Class A to Class B shares		—		345		—			(167	)
Diluted net income (loss) applicable to common stockholders	$	345	$	3,310	$	(167	)	$	(1,558	)
Denominator:
Weighted average number of shares outstanding used to calculate basic net income (loss) per share		4,661		39,246		4,661			38,861
Weighted average stock options and common shares subject to repurchase or cancellation		—		478		—			-
Conversion of Class A to Class B common shares outstanding		—		4,661		—			4,661
Weighted average number of shares outstanding used to calculate diluted net income (loss) per share		4,661		44,385		4,661			43,522
Diluted net income (loss) per share applicable to common stockholders	$	0.07	$	0.07	$	(0.04	)	$	(0.04	)

The computation of diluted net loss per share excludes the following because their effect would be anti-dilutive (in thousands):

•

As of September 30, 2021 and 2022, outstanding options to acquire 3,531 and 3,572 shares, respectively of Class B common stock.

•

As of September 30, 2021 and 2022, 1,042 and 1,022 shares of unvested Class B restricted common shares, respectively.

•

As of September 30, 2021 and 2022, 346 and 581 restricted stock units, respectively.

Segment Reporting and Geographic Information (Tables)

9 Months Ended

Sep. 30, 2022

Segment Reporting [Abstract]

Revenues by Geographic Region

Revenues by geographic region are as follows (in percentages):

	Nine Months Ended September 30,						Three Months Ended September 30,
	2021			2022			2021			2022
United States		99	%		99	%		99	%		99	%
Canada		1	%		1	%		1	%		1	%
Total		100	%		100	%		100	%		100	%

Identifiable Intangible Assets from Acquisitions - Additional Information (Detail)	9 Months Ended
	Sep. 30, 2022 USD ($)
Finite Lived Intangible Assets [Line Items]
Estimated remaining amortization expense in 2022	$ 531,000
Estimated amortization expense in 2023	2,000,000.0
Estimated amortization expense in 2024	$ 602,000
Customer Relationships
Finite Lived Intangible Assets [Line Items]
Weighted average useful life	5 years
Technologies \| Minimum
Finite Lived Intangible Assets [Line Items]
Weighted average useful life	3 years
Technologies \| Maximum
Finite Lived Intangible Assets [Line Items]
Weighted average useful life	5 years
Tradenames
Finite Lived Intangible Assets [Line Items]
Weighted average useful life	2 years
Non-compete Agreements \| Minimum
Finite Lived Intangible Assets [Line Items]
Weighted average useful life	1 year
Non-compete Agreements \| Maximum
Finite Lived Intangible Assets [Line Items]
Weighted average useful life	3 years

Leases (Tables)

9 Months Ended

Sep. 30, 2022

Leases [Abstract]

Schedule of Lease Cost Recognized in Consolidated Statement of Operations and Other Information

Lease cost recognized in the Company’s Condensed Consolidated Statements of Operations and other information is summarized as follows (in thousands):

	For the Nine Months Ended			For the Three Months Ended
	September 30, 2022			September 30, 2022
Operating lease cost	$	1,345		$	464
Short-term operating lease cost		181			73
Total operating lease cost	$	1,526		$	537
Other information:
Weighted-average remaining lease term - operating leases	1.4 years
Weighted-average discount rate - operating leases (1)		4.7	%

(1)

Schedule of Operating Lease Liabilites

As of September 30, 2022, the Company’s operating lease liabilities were as follows (in thousands):

	Total
Gross future operating lease payments	$	2,030
Less: imputed interest		(77	)
Present value of total operating lease liabilities		1,953
Less: current portion of operating lease liabilities		(1,520	)
Total long-term operating lease liabilities	$	433

Fair Value of Financial Instruments - Fair Vale of Cash and Cash Equivalents (Detail) - Level 1 - USD ($) $ in Thousands	Sep. 30, 2022	Dec. 31, 2021
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Total cash and cash equivalents	$ 23,329	$ 27,086
Cash
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Total cash and cash equivalents	11,929	10,725
Money Market Funds
Fair Value Balance Sheet Grouping Financial Statement Captions [Line Items]
Total cash and cash equivalents	$ 11,400	$ 16,361

Document and Entity Information - shares	9 Months Ended
Document and Entity Information - shares	Sep. 30, 2022	Oct. 31, 2022
Document Information [Line Items]
Document Type	10-Q
Amendment Flag	false
Document Period End Date	Sep. 30, 2022
Document Fiscal Year Focus	2022
Document Fiscal Period Focus	Q3
Trading Symbol	MCHX
Entity Registrant Name	Marchex, Inc.
Entity Central Index Key	0001224133
Current Fiscal Year End Date	--12-31
Entity Filer Category	Non-accelerated Filer
Entity Small Business	true
Entity Emerging Growth Company	false
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Title of 12(b) Security	Class B Common Stock
Security Exchange Name	NASDAQ
Entity Shell Company	false
Entity File Number	000-50658
Entity Tax Identification Number	35-2194038
Entity Address, Address Line One	520 Pike Street
Entity Address, Address Line Two	Suite 2000
Entity Address, City or Town	Seattle
Entity Address, State or Province	WA
Entity Address, Postal Zip Code	98101
City Area Code	206
Local Phone Number	331-3300
Entity Incorporation, State or Country Code	DE
Document Quarterly Report	true
Document Transition Report	false
Class A
Document Information [Line Items]
Entity Common Stock, Shares Outstanding		4,660,927
Class B
Document Information [Line Items]
Entity Common Stock, Shares Outstanding		37,802,129

Condensed Consolidated Statements of Operations - USD ($) shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Revenue	$ 13,197	$ 13,700	$ 39,878	$ 40,686
Expenses:
Service costs	$ 4,992	$ 5,507	$ 14,791	$ 16,389
Cost, Product and Service [Extensible Enumeration]	us-gaap:ServiceMember	us-gaap:ServiceMember	us-gaap:ServiceMember	us-gaap:ServiceMember
Sales and marketing	$ 3,388	$ 3,906	$ 10,172	$ 10,245
Product development	3,524	3,178	10,515	13,289
General and administrative	2,351	1,875	7,397	6,960
Amortization of intangible assets from acquisitions	531	1,149	1,593	3,708
Acquisition and disposition-related costs	10	(18)	37	103
Total operating expenses	14,796	15,597	44,505	50,694
Loss from operations	(1,599)	(1,897)	(4,627)	(10,008)
Gain on loan extinguishment		5,185		5,185
Interest income and other, net	37	(21)	33	2,453
Income (loss) before provision for income taxes	(1,562)	3,267	(4,594)	(2,370)
Income tax expense (benefit)	(4)	(43)	77	(15)
Net income (loss) applicable to common stockholders	$ (1,558)	$ 3,310	$ (4,671)	$ (2,355)
Basic net income (loss) per Class A and Class B share applicable to common stockholders	$ (0.04)	$ 0.07	$ (0.11)	$ (0.05)
Diluted net income (loss) per Class A and Class B share applicable to common stockholders	$ (0.04)	$ 0.07	$ (0.11)	$ (0.05)
Class A
Expenses:
Net income (loss) applicable to common stockholders	$ (167)	$ 345	$ (502)	$ (250)
Basic net income (loss) per Class A and Class B share applicable to common stockholders	$ (0.04)	$ 0.07	$ (0.11)	$ (0.05)
Diluted net income (loss) per Class A and Class B share applicable to common stockholders	$ (0.04)	$ 0.07	$ (0.11)	$ (0.05)
Shares used to calculate basic net income (loss) per share applicable to common stockholders:
Shares used to calculate basic net income (loss) per share applicable to common stockholders	4,661	4,661	4,661	4,661
Shares used to calculate diluted net income (loss) per share applicable to common stockholders:
Shares used to calculate diluted net income (loss) per share applicable to common stockholders	4,661	4,661	4,661	4,661
Class B
Expenses:
Net income (loss) applicable to common stockholders	$ (1,391)	$ 2,965	$ (4,169)	$ (2,105)
Basic net income (loss) per Class A and Class B share applicable to common stockholders	$ (0.04)	$ 0.07	$ (0.11)	$ (0.05)
Diluted net income (loss) per Class A and Class B share applicable to common stockholders	$ (0.04)	$ 0.07	$ (0.11)	$ (0.05)
Shares used to calculate basic net income (loss) per share applicable to common stockholders:
Shares used to calculate basic net income (loss) per share applicable to common stockholders	38,861	39,246	38,735	39,213
Shares used to calculate diluted net income (loss) per share applicable to common stockholders:
Shares used to calculate diluted net income (loss) per share applicable to common stockholders	43,522	44,385	43,396	43,874

Stockholders Equity - Additional Information (Detail)	Nov. 30, 2014 shares
Class B
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Number of shares authorized to be repurchased	3,000,000

Segment Reporting and Geographic Information

9 Months Ended

Sep. 30, 2022

Segment Reporting [Abstract]

Segment Reporting and Geographic Information

(3) Segment Reporting and Geographic Information

Operating segments are revenue-producing components of the enterprise for which separate financial information is produced internally for the Company’s management. For the three and nine months ended September 30, 2022 and 2021, the Company operated in a single segment comprised of its core analytics and solutions services.

Long-lived assets by geographical region are based on the location of the legal entity that owns the assets. As of December 31, 2021 and September 30, 2022, no significant long-lived assets were held by entities outside of the United States.

Revenues from customers by geographical areas are tracked on the basis of the location of the customer. The majority of the Company’s revenue and accounts receivable are derived from domestic sales to customers.

Revenues by geographic region are as follows (in percentages):

	Nine Months Ended September 30,						Three Months Ended September 30,
	2021			2022			2021			2022
United States		99	%		99	%		99	%		99	%
Canada		1	%		1	%		1	%		1	%
Total		100	%		100	%		100	%		100	%

- Definition

The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments.

+ References

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+ Details

Revenue Recognition

9 Months Ended

Sep. 30, 2022

Revenue From Contract With Customer [Abstract]

Revenue Recognition

(2) Revenue Recognition

We generate the majority of our revenues from core analytics and solutions services. Customers typically receive the benefit of the Company’s services as they are performed and substantially all the Company’s revenue is recognized over time as the services are performed.

Revenue is recognized when a customer obtains control of services in an amount that reflects the consideration the Company expects to receive in exchange for those services. The Company measures revenue based on the consideration specified in the customer arrangement, and revenue is recognized when the performance obligations in the customer arrangement are satisfied. A performance obligation is a promise in a contract to transfer a distinct service or product to the customer. The transaction price of a contract is allocated to each distinct performance obligation and recognized as revenue when or as the customer receives the benefit of the performance obligation.

The Company’s call analytics technology platform provides data and insights that can measure the performance of mobile, online and offline advertising for customers and small business resellers. The Company generates revenue from the Company’s call analytics technology platform when advertisers pay the Company a fee for each call/text or call/text related data element they receive from calls or texts or for each phone number tracked based on a pre-negotiated rate. Revenue is recognized as services are provided over time, which is generally measured by the delivery of each call/text or call/text related data element or each phone number tracked.

The majority of the Company’s customers are invoiced on a monthly basis following the month of the delivery of services and are required to make payments under standard credit terms. Collection on the related receivables may vary from reported information based upon third-party refinement of the estimated and reported amounts owed that occurs subsequent to period ends. The Company establishes an allowance for advertiser credits, which is included in Other accrued expenses and current liabilities in the balance sheet, using its best estimate of the amount of expected future reductions in advertisers’ payment obligations related to delivered services based on analysis of historical credits. The balance associated with the allowance for advertiser credits in the Company’s Condensed Consolidated Balance Sheet was $157,000 and $212,000 as of December 31, 2021 and September 30, 2022, respectively. Customer payments received in advance of revenue recognition are also contract liabilities and are recorded as deferred revenue. The deferred revenue balance in the Company’s Condensed Consolidated Balance Sheet as of December 31, 2021 and September 30, 2022 was $2.0 million and $940,000, respectively. During the nine months ended September 30, 2022 and 2021, revenue recognized that was included in the contract liabilities balances of the period was $1.1 million and $1.3 million, respectively. During the three months ended September 30, 2022 and 2021, revenue recognized that was included in the contract liabilities balances at the beginning of the period was $436,000 and $176,000, respectively.

The majority of the Company’s total revenue is derived from contracts that include consideration that is variable in nature. The variable elements of these contracts primarily include the number of transactions (for example, the number qualified phone calls). For contracts with an effective term greater than one year, the Company applies the standard’s practical expedient that permits the exclusion of disclosure of the value of unsatisfied performance obligations for these contracts as the Company’s right to consideration corresponds directly to the value provided to the customer for services completed to date and all future variable consideration is allocated to wholly unsatisfied performance obligations. A term for purposes of these contracts has been estimated at 24 months. In addition, the Company applies the standard’s optional exemption to disclose information about performance obligations for contracts that have original expected terms of one year or less.

For arrangements that include multiple performance obligations, the transaction price from the arrangement is allocated to each respective performance obligation based on its relative standalone selling price and recognized when revenue recognition criteria for each performance obligation are met. The standalone selling price for each performance obligation is established based on the sales price at which the Company would sell a promised good or service separately to a customer or the estimated standalone selling price.

The Company’s incremental direct costs of obtaining a contract, which consist primarily of sales commissions, are generally deferred and amortized to sales and marketing expense over the estimated life of the relevant customer relationship of approximately 24 months and are subject to being monitored every period to reflect any significant change in assumptions. In addition, the deferred contract cost asset is assessed for impairment on a periodic basis. The Company’s contract acquisition costs are included in other assets, net in the balance sheet. The Company is applying the standard’s practical expedient permitting expensing of costs to obtain a contract when the expected amortization period is one year or less, which typically results in expensing commissions paid to acquire certain contracts. As of December 31, 2021 and September 30, 2022, the Company had $128,000 and $91,000 of net deferred contract costs, respectively, and the accumulated amortization associated with these costs was $1.2 million and $1.5 million for the periods ended December 31, 2021 and September 30, 2022, respectively.

- Definition

The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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-URI https://asc.fasb.org/topic&trid=49130388

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+ Details

Supplemental Financial Statement Information - Summary of Interest Income and Other, Net (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Interest And Other Income [Abstract]
Interest Income	$ 30	$ 7	$ 42	$ 8
Interest Expense & Foreign Currency	8	(14)		(45)
Other	(1)	(14)	(9)	2,490
Total	$ 37	$ (21)	$ 33	$ 2,453

Identifiable Intangible Assets from Acquisitions

9 Months Ended

Sep. 30, 2022

Goodwill And Intangible Assets Disclosure [Abstract]

Identifiable Intangible Assets from Acquisitions

(11) Identifiable Intangible Assets from Acquisitions

Identifiable intangible assets from acquisitions consisted of the following (in thousands):

	As of December 31, 2021
	Gross Carrying Amount		Accumulated Amortization			Impairment			Net Carrying Amount
Customer relationships	$	13,018	$	(6,679	)	$	(3,430	)	$	2,909
Technologies		9,369		(6,905	)		(1,062	)		1,402
Non-compete agreements		3,409		(2,660	)		(346	)		403
Tradenames		734		(613	)		(121	)	-
Total identifiable intangible assets from acquisition	$	26,530	$	(16,857	)	$	(4,959	)	$	4,714

	As of September 30, 2022
	Gross Carrying Amount		Accumulated Amortization			Impairment			Net Carrying Amount
Customer relationships	$	13,018	$	(7,821	)	$	(3,430	)	$	1,767
Technologies		9,369		(7,255	)		(1,062	)		1,052
Non-compete agreements		3,409		(2,761	)		(346	)		302
Tradenames		734		(613	)		(121	)	-
Total identifiable intangible assets from acquisition	$	26,530	$	(18,450	)	$	(4,959	)	$	3,121

Amortizable intangible assets are amortized on a straight-line basis over their useful lives. Customer relationships, acquired technologies, tradenames, and non-compete agreements have a weighted average useful life from date of purchase of 5 years, 3-5 years, 2 years, 1-3 years, respectively. Based upon the current amount of acquired identifiable intangible assets subject to amortization, the estimated remaining amortization expense for the next three years is as follows: $531,000 in 2022, $2.0 million in 2023, and $602,000 in 2024.

Stockholders Equity - Assumptions to Estimate Fair Value for Stock Options at Grant Date (Detail) - Time Vested Stock Options	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Risk-free interest rate, minimum	4.18%	0.76%	2.41%	0.64%
Risk-free interest rate, maximum	4.30%	1.15%	4.30%	1.16%
Expected volatility, minimum	52.00%	50.00%	51.00%	50.00%
Expected volatility, maximum	63.00%	58.00%	63.00%	58.00%
Minimum
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Expected life (in years)	4 years	4 years	4 years	4 years
Maximum
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]
Expected life (in years)	6 years 3 months	6 years 3 months	6 years 3 months	6 years 3 months

Stockholders' Equity

9 Months Ended

Sep. 30, 2022

Disclosure Of Compensation Related Costs Sharebased Payments [Abstract]

Stockholders' Equity

(6) Stockholder’s Equity

Common Stock

In November 2014, the Company’s board of directors authorized a share repurchase program (the “2014 Repurchase Program”), which supersedes and replaces any prior repurchase programs. Under the 2014 Repurchase Program, the Company is authorized to repurchase up to 3 million shares of the Company’s Class B common stock in the aggregate through open market and privately negotiated transactions, at such times and in such amounts as the Company deems appropriate. Repurchases may also be made under a Rule 10b5-1 plan, which would permit shares to be repurchased when the Company might otherwise be precluded from doing so under insider trading laws. The timing and actual number of shares repurchased will depend on a variety of factors including price, corporate and regulatory requirements, capital availability, and other market conditions. The 2014 Repurchase Program does not have an expiration date and may be expanded, limited or terminated at any time without prior notice. During the three and nine months ended September 30, 2022 and 2021, the Company did not repurchase any Class B common stock.

Stock-based Compensation Plans

The Company grants stock-based awards, including stock options, restricted stock awards, and restricted stock units. The Company measures stock-based compensation cost at the grant date based on the fair value of the award and recognizes it as expense over the vesting or service period, as applicable, of the stock-based award using the straight-line method. The Company accounts for forfeitures as they occur.

Stock-based compensation expense was included in the following operating expense categories as follows (in thousands):

	Nine Months Ended September 30,				Three Months Ended September 30,
	2021		2022		2021		2022
Service costs	$	15	$	125	$	3	$	46
Sales and marketing		663		596		213		205
Product development		230		216		45		58
General and administrative		1,099		1,097		347		316
Total stock-based compensation	$	2,007	$	2,034	$	608	$	625

The Company uses the Black-Scholes option pricing model to estimate the per share fair value of stock option grants with time-based vesting. The Black-Scholes model relies on a number of key assumptions to calculate estimated fair values. For the three and nine months ended September 30, 2022 and 2021 the expected life of each award granted was determined based on historical experience with similar awards, giving consideration to contractual terms, anticipated exercise patterns, vesting schedules and expirations. Expected volatility is based on historical volatility levels of the Company’s Class B common stock and the expected volatility of companies in similar industries that have similar vesting and contractual terms. The risk-free interest rate is based on the implied yield currently available on U.S. Treasury issues with terms approximately equal to the expected life of the option.

The following weighted average assumptions were used in determining the fair value of time-vested stock option grants for the periods presented:

	Nine Months Ended September 30,		Three Months Ended September 30,
	2021	2022	2021	2022
Expected life (in years)	4.0 - 6.25	4.0 - 6.25	4.0 - 6.25	4.0 - 6.25
Risk-free interest rate	0.64% - 1.16%	2.41% - 4.30%	0.76% - 1.15%	4.18% - 4.30%
Expected volatility	50% - 58%	51% - 63%	50% - 58%	52% - 63%

Stock option activity during the nine months ended September 30, 2022 is summarized as follows:

	Shares (in thousands)			Weighted average exercise price		Weighted average remaining contractual term (in years)
Balance at December 31, 2021		3,601		$	3.43		6.46
Options granted		518			2.29
Options forfeited		(126	)		3.14
Options expired		(419	)		3.70
Options exercised		(2	)		1.66
Balance at September 30, 2022		3,572		$	3.24		6.87

Restricted stock awards and restricted stock unit activity during the nine months ended September 30, 2022 is summarized as follows:

	Shares/ Units (in thousands)			Weighted average grant date fair value
Unvested balance at December 31, 2021		1,518		$	2.80
Granted		405			2.32
Vested		(298	)		2.39
Forfeited		(22	)		3.66
Unvested balance at September 30, 2022		1,603		$	2.78

Description of Business and Basis of Presentation

9 Months Ended

Sep. 30, 2022

Accounting Policies [Abstract]

Description of Business and Basis of Presentation

(1) Description of Business and Basis of Presentation

Description of Business

Marchex, Inc. (the “Company”) was incorporated in the state of Delaware on January 17, 2003. The Company is a conversational analytics and solutions company that helps businesses connect, drive, measure, and convert callers into customers, and connects the voice of the customer to their business. We deliver data insights and incorporate artificial intelligence (AI)-powered functionality that drives insights and solutions to help companies find, engage and support their customers across voice and text-based communication channels.

Basis of Presentation

The accompanying unaudited Condensed Consolidated Financial Statements have been prepared in accordance with accounting principles generally accepted in the United States ("U.S. GAAP") and pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”). Certain information and note disclosures normally included in annual financial statements prepared in accordance with U.S. GAAP have been condensed or omitted pursuant to those rules and regulations, although the Company believes that the disclosures made are adequate to make the information not misleading.

The preparation of our unaudited Condensed Consolidated Financial Statements requires management to make estimates and assumptions that affect the amounts of assets and liabilities and disclosures of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reporting period. The Company has used estimates related to several financial statement amounts, including revenues, allowance for doubtful accounts, allowance for advertiser credits, useful lives for property and equipment and intangible assets, valuation of intangible assets, the fair value of stock option awards, the impairment of goodwill, and the valuation allowance for deferred tax assets. The inputs into our judgments and estimates consider the economic implications of COVID-19 on our critical and significant accounting estimates. Actual results could differ from those estimates.

Operating results for the three and nine months ended September 30, 2022 are not necessarily indicative of the results that may be expected for the year ending December 31, 2022, or for any other period. The interim financial information is unaudited, and reflects all normal adjustments that are, in our opinion, necessary to provide a fair statement of results for the interim periods presented. The balance sheet at December 31, 2021 has been derived from the audited Consolidated Financial Statements at that date. This report should be read in conjunction with the Consolidated Financial Statements in our 2021 Form 10-K where we include additional information about our policies and the methods and assumptions used in our estimates.

Our Company consolidates all entities that we control by ownership of a majority voting interest. All inter-company transactions and balances have been eliminated in consolidation.

Assets, liabilities and operations of foreign subsidiaries are recorded based on the functional currency of the entity. For a majority of our foreign operations, the functional currency is the U.S. dollar. Assets and liabilities denominated in other than the functional currency are remeasured each month with the remeasurement gain or loss recorded in other income and expense in the Condensed Consolidated Statements of Operations.

Recent Accounting Pronouncements Not Yet Effective

To date, there have been no recent accounting pronouncements not yet effective that are expected to have a material impact on our Condensed Consolidated Financial Statements.

Consolidated Statements of Stockholders' Equity - USD ($) shares in Thousands, $ in Thousands	Total	Class A	Class B	Common Stock Class A	Common Stock Class B	Treasury Stock	Additional Paid-in Capital	Accumulated Deficit
Beginning Balance at Dec. 31, 2020	$ 52,688			$ 49	$ 365		$ 350,960	$ (298,686)
Beginning Balance (in shares) at Dec. 31, 2020				4,661	36,462
Issuance of common stock upon exercise of options, issuance and vesting of restricted stock and under employee stock purchase plan, net	32				$ 2		30
Issuance of common stock from exercise of options, issuance and vesting of restricted stock and under employee stock purchase plan, net (in shares)					223
Stock compensation from options and restricted stock, net of forfeitures	744						744
Net income (loss)	(5,332)							(5,332)
Ending Balance at Mar. 31, 2021	48,132			$ 49	$ 367		351,734	(304,018)
Ending Balance (in shares) at Mar. 31, 2021				4,661	36,685
Issuance of common stock upon exercise of options, issuance and vesting of restricted stock and under employee stock purchase plan, net	67						67
Issuance of common stock from exercise of options, issuance and vesting of restricted stock and under employee stock purchase plan, net (in shares)					56
Stock compensation from options and restricted stock, net of forfeitures	655						655
Net income (loss)	(333)							(333)
Ending Balance at Jun. 30, 2021	48,521			$ 49	$ 367		352,456	(304,351)
Ending Balance (in shares) at Jun. 30, 2021				4,661	36,741
Issuance of common stock upon exercise of options, issuance and vesting of restricted stock and under employee stock purchase plan, net	154				$ 1		153
Issuance of common stock from exercise of options, issuance and vesting of restricted stock and under employee stock purchase plan, net (in shares)					63
Stock compensation from options and restricted stock, net of forfeitures	607						607
Net income (loss)	3,310							3,310
Ending Balance at Sep. 30, 2021	52,592			$ 49	$ 368		353,216	(301,041)
Ending Balance (in shares) at Sep. 30, 2021				4,661	36,804
Beginning Balance at Dec. 31, 2021	51,502			$ 49	$ 374		354,155	(303,076)
Beginning Balance (in shares) at Dec. 31, 2021		4,661	37,391	4,661	37,391	(23)
Issuance of common stock upon exercise of options, issuance and vesting of restricted stock and under employee stock purchase plan, net	16				$ 3		13
Issuance of common stock from exercise of options, issuance and vesting of restricted stock and under employee stock purchase plan, net (in shares)					285
Retirements Of Restricted Stock (in shares)					(23)	23
Stock compensation from options and restricted stock, net of forfeitures	695						695
Net income (loss)	(1,582)							(1,582)
Ending Balance at Mar. 31, 2022	50,631			$ 49	$ 377		354,863	(304,658)
Ending Balance (in shares) at Mar. 31, 2022				4,661	37,653
Issuance of common stock upon exercise of options, issuance and vesting of restricted stock and under employee stock purchase plan, net	7						7
Issuance of common stock from exercise of options, issuance and vesting of restricted stock and under employee stock purchase plan, net (in shares)					5
Stock compensation from options and restricted stock, net of forfeitures	714						714
Net income (loss)	(1,531)							(1,531)
Ending Balance at Jun. 30, 2022	49,821			$ 49	$ 377		355,584	(306,189)
Ending Balance (in shares) at Jun. 30, 2022				4,661	37,658
Issuance of common stock upon exercise of options, issuance and vesting of restricted stock and under employee stock purchase plan, net	1				$ 1
Issuance of common stock from exercise of options, issuance and vesting of restricted stock and under employee stock purchase plan, net (in shares)					82
Stock compensation from options and restricted stock, net of forfeitures	631						631
Net income (loss)	(1,558)							(1,558)
Ending Balance at Sep. 30, 2022	$ 48,895			$ 49	$ 378		$ 356,215	$ (307,747)
Ending Balance (in shares) at Sep. 30, 2022		4,661	37,740	4,661	37,740

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

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+ Details

- Definition

Total of all stockholders' equity (deficit) items, net of receivables from officers, directors, owners, and affiliates of the entity which are attributable to the parent. The amount of the economic entity's stockholders' equity attributable to the parent excludes the amount of stockholders' equity which is allocable to that ownership interest in subsidiary equity which is not attributable to the parent (noncontrolling interest, minority interest). This excludes temporary equity and is sometimes called permanent equity.

+ References

+ Details

Concentrations

9 Months Ended

Sep. 30, 2022

Risks And Uncertainties [Abstract]

Concentrations

(4) Concentrations

The Company maintains substantially all of its cash and cash equivalents with two high credit quality financial institutions and are all considered at Level 1 fair value with observable inputs that reflect quoted prices for identical assets or liabilities in active markets.

There were no customers that represented more than 10% of consolidated revenue for the three and nine months ended September 30, 2022 and 2021.

The Company has one customer that represents more than 10% of consolidated accounts receivable. The outstanding receivable balance for this customer is as follows (in percentages):


	December 31,			September 30,
	2021			2022
Customer A		11	%		20	%

Commitments, Contingencies, and Taxes

9 Months Ended

Sep. 30, 2022

Commitments Contingencies Taxes And Other [Abstract]

Commitments, Contingencies, and Taxes

(10) Commitments, Contingencies, and Taxes

Commitments

The Company has commitments for future payments primarily related to office facilities leases and other contractual obligations. The Company leases its office facilities under operating lease agreements in accordance with ASC 842 and recognizes rent expense on a straight-line basis over the lease term with any lease incentive amortized as a reduction of rent expense over the lease term. Other contractual obligations primarily relate to minimum contractual payments due to outside service providers. Future minimum payments are approximately as follows (in thousands):

	Facilities and other operating leases (1)		Other contractual obligations		Total
2022		470		870		1,340
2023		1,160		1,853		3,013
2024		209		196		405
2025		191				191
Total minimum payments	$	2,030	$	2,919	$	4,949
(1) For additional information regarding the Company's operating leases, see Note 9, Leases of the Notes to the Condensed Financial Statements.

Contingencies

The Company from time to time is a party to disputes and legal and administrative proceedings arising from the ordinary course of business. In some agreements to which the Company is a party, the Company has agreed to indemnification provisions of varying scope and terms with advertisers, vendors and other parties with respect to certain matters, including, but not limited to, losses arising out of the Company’s breach of agreements or representations and warranties made by the Company, services to be provided by the Company and intellectual property infringement claims made by third parties. As a result of these provisions, the Company may from time to time provide certain levels of financial support to its contract parties to seek to minimize the impact of any associated litigation in which they may be involved. The Company has also entered into purchase arrangements that included earnout arrangements based on targeted financial goals that are subject to review and escrow provisions wherein a portion of consideration was placed into escrow in order to secure indemnification obligations. The escrow amounts are included as part of the purchase price consideration and if there is any excess escrow amount above identified indemnification obligations, the excess may be released. In the event any indemnification obligations are identified, the economic consideration may be reduced accordingly.

To date, there have been no known events or circumstances that have resulted in any material costs related to these indemnification provisions, additional earnout consideration, and no liabilities therefore have been recorded in the accompanying Condensed Consolidated Financial Statements. However, the maximum potential amount of the future payments we could be required to make under these provisions could be material.

While any litigation contains an element of uncertainty, the Company is not aware of any legal proceedings or claims which are pending that the Company believes, based on current knowledge, will have, individually or taken together, a material adverse effect on the Company’s financial condition, results of operations or liquidity.

Taxes

The Company determined that it is not more likely than not that its deferred tax assets will be realized and accordingly recorded 100% valuation allowance against these deferred tax assets as of December 31, 2021 and September 30, 2022. In assessing whether it is more likely than not that the Company’s deferred tax assets will be realized, factors considered included: historical taxable income, historical trends related to advertiser usage rates, projected revenues and expenses, macroeconomic conditions, issues facing the industry, existing contracts, the Company’s ability to project future results and any appreciation of its other assets. The ultimate realization of deferred tax assets depends on the generation of future taxable income during the periods in which those temporary differences are deductible. The Company considered the future reversal of deferred tax liabilities, carryback potential, projected taxable income, and tax planning strategies as well as its history of taxable income or losses in the relevant jurisdictions in making this assessment. Based on the level of historical taxable losses and the uncertainty of projections for future taxable income over the periods for which the deferred tax assets are deductible, the Company concluded that it is not more likely than not that the gross deferred tax assets will be realized.

From time to time, various state, federal and other jurisdictional tax authorities undertake audits of the Company and its filings. In evaluating the exposure associated with various tax filing positions, the Company on occasion accrues charges for uncertain positions. Resolution of uncertain tax positions will impact the Company’s effective tax rate when settled. The Company does not have any significant interest or penalty accruals. The provision for income taxes includes the impact of contingency provisions and changes to contingencies that are considered appropriate. The Company files U.S. federal, certain U.S. states, and certain foreign tax returns. Generally, U.S. federal, U.S. state, and foreign tax returns filed for years after 2012 are within the statute of limitations and are under examination or may be subject to examination.

Revenue Recognition - Additional Information (Detail 1)	Sep. 30, 2022
Maximum \| Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date: 2022-10-01
Disaggregation Of Revenue [Line Items]
Performance obligations for contracts, effective term	1 year

Condensed Consolidated Statements of Operations (Parenthetical) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Amortization of intangible assets from acquisitions	$ 531	$ 1,149	$ 1,593	$ 3,708
Related party support services fee income net of related expenses	1,797	2,240	5,387	5,164
Service Cost
Amortization of intangible assets from acquisitions	117	610	351	1,885
Related party support services fee income net of related expenses	772	825	2,208	2,151
Sales and Marketing
Amortization of intangible assets from acquisitions	414	539	1,242	1,711
Related party support services fee income net of related expenses	200	281	572	447
General and Administrative
Amortization of intangible assets from acquisitions				112
Related party support services fee income net of related expenses	304	584	1,168	1,065
Product development
Related party support services fee income net of related expenses	$ 521	$ 550	$ 1,439	$ 1,501

Concentrations - Additional Information (Detail)	Sep. 30, 2022 Entity
Risks And Uncertainties [Abstract]
Number of financial institutions	2