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Marchex Launches Sales Edge, an AI-Based Product Suite to Drive Increased Sales for Enterprise and Local Businesses
Powered by Marchex Conversational AI technology for phone and text, delivers new capabilities and insights for businesses to outperform competition
Built upon Marchex’s recently released Conversational AI technology, Marchex Sales Edge is designed to help enterprise and local businesses deliver the right information at the right time during sales conversations. Because consumers research and engage businesses across multiple communications channels, businesses struggle with how to create compelling experiences along each step of the sales process and ultimately to complete a purchase. Lost opportunities leave millions in revenue on the table every year, according to
“We’re solving critical problems for businesses with Marchex Sales Edge,” said
Marchex Sales Edge is comprised of three products:
Marchex Sales Edge Enterprise is a solution for corporate managers that surfaces critical insights on consumer intent and sales performance across national and regional business locations. Sales Edge Enterprise gives them tools, based on these data-driven insights, to boost sales outcomes across organizations.
Marchex Sales Edge Rescue offers conversational AI-infused call monitoring, scoring and engagement to alert businesses when potential buyers end a conversation without making an appointment or a purchase. It identifies, in real-time, when high-value customer conversations are mishandled and immediately delivers this intelligence to businesses so they can re-engage with customers and “rescue” the sale.
“Marchex Sales Edge represents the next phase of our AI product evolution,” Craig said. “We’re helping businesses uncover real-time consumer intent across phone and text, which empowers them to take action to win more sales and improve the customer experience.”
To learn more about Marchex Sales Edge, visit www.marchex.com/products/sales-edge.
Please visit the
Marchex Investor Relations
Trevor Caldwell, 206-331-3600