Marchex® Engage for Automotive Completes Integration with Fortellis Marketplace
Engage for Automotive Continues to Advance in Automotive Space
Dealerships and sales teams can benefit on many fronts from the features and capabilities of Marchex Engage for Automotive. Engage unlocks the content of consumer-to-dealership conversations within CDK Elead CRM, enabling dealers to increase sales efficiency by taking the right actions needed to make the most of every opportunity, and sell more vehicles. Engage for Automotive enables dealers to:
- Focus their sales team’s follow-up conversations on the best leads using Action Lists
- Create deal-saving Action Alerts so a team specialist can save a lost sale after a conversation ends unsuccessfully
- Drive accountability and ensure sellers follow up on leads
- Have reality-based coaching discussions with sellers following recent sales conversations
With the new
- Ensure that customer records within CDK Elead CRM are automatically updated with conversation events and outcomes
- Click-to-call any phone number from within their CDK Elead CRM
- More easily connect outbound calls from any phone, including mobile phones, without needing any special networking or integration of phones or softphones
“It’s both critical and invaluable for dealerships to easily capture and connect the details of customer conversations directly to their CRM,” said
“We’re pleased to offer Marchex Engage for Automotive on the Fortellis platform and deliver extraordinary innovation to dealers,” said
Fortellis is designed to connect automotive-retail processes with seamless ease and transparency. Dealers can subscribe to Marchex Engage from the
About Fortellis Automotive Commerce Exchange™ Platform
Fortellis is a technology platform that enables the automotive industry to leverage, build, innovate and integrate solutions and workflows to transform business. The Fortellis platform—with its Developer Network and Marketplace—connects software developers, OEMs, and dealers so they can create new and unique experiences efficiently and seamlessly. Visit fortellis.io to learn more.
Marchex’s award-winning conversation intelligence platform, featuring AI-powered sales engagement and marketing solutions, helps businesses turn strategic insights into the actions that drive their most valued sales outcomes. Our multichannel voice and text capabilities enable sales and marketing teams to deliver the buying experiences that today’s customers expect.
The Marchex Engage for Automotive integration is available immediately at www.marchex.com/products/engage-for-automotive.